The study significantly advances our knowledge of what it takes to recruit and retain caregivers in today’s highly competitive workforce market. The onboarding process is fully within the control of the employer, and the study shows that doing it right pays dividends. Most notably, many of the elements of successful onboarding are simple improvements in the process that bring a real return on investment. I would encourage all of home care to learn from this study.

A really excellent report. So much of our industry advocacy is centered on reimbursement in order to compensate direct care workers more adequately. While that issue is certainly intrinsic throughout, the report goes beyond it and offers a clear blueprint for providers to engage and support its caregivers from day one in order to set the employee-employer relationship up for success. And, many of the changes this report calls for in onboarding practices could be implemented next week. These aren’t all long-term organizational structure changes, they’re simple practices that every provider should be considering.

Onboarding is an often overlooked, yet critical, part of running a successful agency. There are many great takeaways from Viventium's report that we’ve already implemented and found to make a difference in the caregiver onboarding experience. Offering our new hire packets in both English and Spanish so caregivers can onboard in their native language and using Viventium’s onboarding solution to make onboarding easy for new hires even when they don’t come into the office has made our onboarding process more efficient than ever before. The right practices along with the right technology will change the game for the industry and help us tackle our staffing challenges.

Staffing shortages and high turnover rates within post-acute care are recurring issues in need of solutions. Our research illuminates a crucial pathway towards addressing these persistent challenges, and it begins with onboarding.

We're excited to share insights and actionable strategies to improve caregiver onboarding. Managers and administrators in post-acute care are already overwhelmed with a multitude of responsibilities. They need an easy-to-digest roadmap for increasing caregiver satisfaction and trust, ultimately leading to higher retention rates, and this report provides a starting point.