Viventiums 2024 Caregiver Onboarding Experience Report A Re-Think Is Overdue May 15

The post-acute care industry is at a crossroads, and managers and administrators are in the center of the storm. Staffing shortages and high employee turnover are recurring problems that long-term care, senior living, and home care providers know ALL TOO WELL. When turnover strikes, everyone suffers.

High employee turnover starts with onboarding — and when you dig into onboarding standards in post-acute care today, it doesn’t look good. But there is hope if you know what to target to make employees want to come aboard and stay aboard.

Join Viventium’s Terra Vicario as she dives into our 2024 Caregiver Onboarding Experience Report, Viventium’s newly released research survey of 175 post-acute care administrators and 220 caregivers, to learn steps any post-acute care organization can take to better engage, motivate, and retain caregiving staff.

You'll leave this webinar with:

  • Insights: Understand the challenges facing post-acute care organizations in the current workforce shortage crisis.
  • Understanding: Gain clarity on the impact that a positive onboarding experience can have on caregiver retention and engagement.
  • Strategy: Discover actionable approaches to improve caregiver onboarding, including personalized approaches and digital optimization.
  • Data: Access real-world statistics supporting the importance of effective onboarding in the post-acute care industry.


Terra Vicario
Viventium, CMO

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Payroll & HR Admins Are Grappling With. . .


Referred patients turned 
away due to staff shortages1


Home care caregiver turnover rate2


Nursing home nursing and RN turnover rate3

The study significantly advances our knowledge of what it takes to recruit and retain caregivers in today’s highly competitive workforce market. The onboarding process is fully within the control of the employer, and the study shows that doing it right pays dividends. Most notably, many of the elements of successful onboarding are simple improvements in the process that bring a real return on investment. I would encourage all of home care to learn from this study.
William A. Dombi, Esq.

President and CEO, National Association for Home Care & Hospice

A really excellent report. So much of our industry advocacy is centered on reimbursement in order to compensate direct care workers more adequately. While that issue is certainly intrinsic throughout, the report goes beyond it and offers a clear blueprint for providers to engage and support its caregivers from day one in order to set the employee-employer relationship up for success. And, many of the changes this report calls for in onboarding practices could be implemented next week. These aren’t all long-term organizational structure changes, they’re simple practices that every provider should be considering.
Jake Krilovich

Executive Director, Home Care Alliance of Massachusetts

Onboarding is an often overlooked, yet critical, part of running a successful agency. There are many great takeaways from Viventium's report that we’ve already implemented and found to make a difference in the caregiver onboarding experience. Offering our new hire packets in both English and Spanish so caregivers can onboard in their native language and using Viventium’s onboarding solution to make onboarding easy for new hires even when they don’t come into the office has made our onboarding process more efficient than ever before. The right practices along with the right technology will change the game for the industry and help us tackle our staffing challenges.
Eric Torres

Director of Operations, M&N Home Care Services

Staffing shortages and high turnover rates within post-acute care are recurring issues in need of solutions. Our research illuminates a crucial pathway towards addressing these persistent challenges, and it begins with onboarding.
Navin Gupta

CEO, Viventium

We're excited to share insights and actionable strategies to improve caregiver onboarding. Managers and administrators in post-acute care are already overwhelmed with a multitude of responsibilities. They need an easy-to-digest roadmap for increasing caregiver satisfaction and trust, ultimately leading to higher retention rates, and this report provides a starting point.
Terra Vicario

CMO, Viventium

With Viventium, post-acute care admins navigate industry complexities with confidence, knowing they have a trusted partner dedicated to their success.

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